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This Privacy & Cookie Policy describes how OneSmartSite.com, operated by Qalistic LLC (company ID: 203940695, registered in Bulgaria) (“we,” “us,” or “our”) collects, uses, and protects personal information and cookies in connection with our services and website.
We operate in compliance with the General Data Protection Regulation (GDPR) and the laws of the Republic of Bulgaria.
By using our website or services, you agree to the terms of this Policy.
We collect and process only the data necessary to provide and improve our services. This includes:
Personal and contact information (such as name, email, and company name) when placing an order or registering an account.
Billing details for payment processing and invoicing.
Website usage data collected automatically via cookies and analytics tools.
Project-related configuration data (selected template, options, preferences).
We do not collect sensitive personal data (e.g., health, religion, or ethnicity).
We use collected information to:
Deliver and manage your website project and related services.
Process payments, invoices, and support requests.
Communicate updates, confirmations, or technical information.
Improve system performance, usability, and security.
Analyze website traffic and user behavior to improve experience and marketing relevance.
We do not sell or share personal data for third-party marketing purposes.
We process personal data based on:
Contractual necessity – to provide the services you requested.
Legal obligation – to comply with applicable laws and accounting requirements.
Legitimate interest – to maintain platform security and optimize services.
Consent – for non-essential cookies and analytics tracking.
All data is securely stored on servers operated by our trusted European hosting partners.
Data is retained only for as long as necessary for service provision, legal compliance, or support continuity.
When data is no longer required, it is securely deleted or anonymized.
We work with third-party providers strictly for operational purposes:
Hosting partners – infrastructure and email management.
Stripe – payment processing (see Stripe Privacy Policy).
DHL Express – logistics and shipping management (see DHL Privacy Policy).
OpenAI API – content generation and translation (see OpenAI Privacy Policy).
Google Analytics & Google Tag Manager – anonymous website traffic analytics.
Meta (Facebook & Instagram), X (Twitter), and LinkedIn – advertising and conversion tracking pixels.
Each third party acts as a data processor under GDPR and is bound by equivalent data protection obligations.
Cookies are small text files stored on your device to enhance functionality, remember preferences, and analyze website usage.
These are required for the website and system to function properly. They cannot be disabled.
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
PHPSESSID |
Maintains the user’s PHP session for navigation and actions | Session | Until browser close |
autologin |
Keeps users logged in to their account | Persistent | 30 days |
orderprog |
Stores a unique key linking the user’s order progress with our system | Persistent | 30 days |
chosentemplate |
Stores the selected template ID | Persistent | 30 days |
chosentemplateurl |
Stores the path to the chosen template demo | Persistent | 30 days |
favitems |
Stores a JSON object of favorite template IDs | Persistent | 30 days |
cookiepreset |
Saves which preset pack was selected when opening the options | Persistent | 30 days |
These cookies may or may not be used in by our system and help us understand how visitors interact with the website and improve usability.
| Provider | Purpose | Data Collected | Duration |
|---|---|---|---|
| Google Analytics | Tracks anonymous user behavior and traffic statistics | Pages visited, browser type, location (approx.) | Up to 24 months |
| Google Tag Manager | Manages website tags and analytics scripts | Tag management data | Up to 24 months |
May be used for personalized ads and performance measurement across platforms.
| Provider | Purpose | Data Collected | Duration |
|---|---|---|---|
| Facebook Pixel | Measures conversions and custom audiences for remarketing | Device and activity data | Up to 3 months |
| X (Twitter) Pixel | Tracks ad interactions and conversions | Device and activity data | Up to 3 months |
| LinkedIn Insights | Provides analytics and ad performance data | Activity, device, and browser data | Up to 3 months |
| Instagram Pixel | Tracks conversions and engagement from Instagram campaigns | Device and engagement data | Up to 3 months |
You can control or delete cookies via your browser settings.
You may also adjust your consent preferences using the cookie banner on our website.
Disabling essential cookies may affect website functionality.
We use encryption (HTTPS), access control, and secure storage practices to protect personal data.
While no system is completely immune to risk, we take all reasonable steps to minimize it.
You have the right to:
Access and receive a copy of your data.
Request correction or deletion.
Restrict or object to processing.
Request data portability.
Withdraw consent for non-essential cookies at any time.
You can exercise these rights by contacting us via our website.
All personal data is stored within the European Union.
If a transfer outside the EU is required, it will be secured using Standard Contractual Clauses or equivalent legal safeguards.
We may update this Privacy & Cookie Policy periodically to reflect operational, technical, or legal changes.
The latest version will always be published on OneSmartSite.com.
For questions, requests, or concerns regarding privacy or cookies, please contact us at:
OneSmartSite.com
Contact us at: info@onesmartsite.com
If you believe your data protection rights have been violated, you may file a complaint with the Commission for Personal Data Protection (CPDP) in Bulgaria or your local data authority.
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